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Sample & Test Management
Organize sample intake, testing workflows, methods, and results in one place.
Designed around the natural flow of samples through your lab.
Built by laboratory scientists.
For laboratory scientists.
Laboratories should not have to reshape their work to fit a Laboratory Information Management System. LabTracker starts with how laboratory teams actually receive samples, perform testing, manage quality, report results, and serve clients — then brings those workflows together in one connected platform.
Laboratory-led design • Built-in Electronic Laboratory Notebooks • Client portal with QuickSubmit
LABTRACKER / Dashboard● ● ●
Laboratory overview
Samples received1,248
In progress386
Reports ready862
Sample throughputExample data, not live system metrics
Designed for modern laboratories — from intake to insight.
One platform. Connected operations.
A Laboratory Information Management System that follows your laboratory’s workflow.
From sample receipt through final reporting, LabTracker connects the processes your team already understands instead of imposing a one-size-fits-all software model.
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Quality & Traceability
Support documentation, audit trails, and controlled processes with traceable records.
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Management Dashboards
Analyze throughput, reporting accuracy, and operational performance—including On-Time Rating and Samples At Risk—while monitoring actionable KPIs.
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Client Web Portal
Provide clients with online sample submission, quote requests, Certificate of Analysis downloads, and reusable QuickSubmit testing profiles.
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Integrated Electronic Lab Notebooks
Integrated electronic laboratory notebook functionality consolidates documentation within the same platform as your Laboratory Information Management System.
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Onboarding & Customization
Adapt workflows to the way your laboratory operates, with implementation support.
Relationships built into your laboratory workflow
Customer Relationship Management, built right in.
LabTracker offers comprehensive Customer Relationship Management (CRM) capabilities engineered to optimize customer onboarding and communication. By integrating relationship management directly with laboratory operations, the platform eliminates workflow fragmentation and enables automated communication throughout the laboratory process.
Our Pathway to Partnership program establishes a structured framework for onboarding new clients and fostering enduring, collaborative partnerships:
- Standardize customer onboarding through a consistent methodology
- Coordinate client communications and follow-up activities
- Sustain long-term relationships via the Pathway to Partnership program
Pathway to Partnership
From first conversation to lasting partnership.
01Connect
02Onboard
03Collaborate
Customer relationshipsCustomer Relationships Manager
Onboarding coordinationOrganized
Ongoing communicationConnected
Strong laboratory partnerships begin with clear communication and a thoughtful onboarding experience.
Built in — not bolted on
Electronic Laboratory Notebooks, built right in.
LabTracker integrates Electronic Laboratory Notebooks (ELNs) within its Laboratory Information Management System (LIMS) platform. This unified environment enables laboratories to maintain scientific documentation and operational workflows in a single system rather than relying on a standalone application.
- ELN functionality is embedded within LabTracker.
- Documentation is aligned with LIMS workflows.
- A cohesive experience is provided for laboratory teams.
Integrated laboratory workspace
Your samples, documentation, and workflows—all in one place.
Laboratory sample managementLaboratory Information Management System
Scientific notebook documentationElectronic Laboratory Notebooks
Laboratory workflowsConnected
Your scientists shouldn't need to switch between disconnected systems just to document their work.
A simpler experience for your customers
A client portal for faster sample submissions and easy access to results.
With LabTracker's client web portal, customers can submit samples, request quotes, and download Certificates of Analysis (COAs) in one convenient place. Fewer repetitive steps for clients means a smoother submission process for everyone.
QuickSubmit lets customers save tests and specifications in profiles by matrix, sample type (raw materials or finished products), or product SKU. For future submissions, simply select a profile—no need to re-enter tests or specifications.
- Submit samples online
- Request testing quotes
- Download Certificates of Analysis
- Save and reuse testing profiles with QuickSubmit
QuickSubmit
Save your testing profiles. Submit future samples in minutes.
01Group tests and specifications
02Save the profile
03Reuse for future samples
Sample matrixSaved profile
Raw material or finished productSaved profile
Product SKUSaved profile
From 20+ minutes to just 1–2 minutes: Reusing a saved testing profile can dramatically reduce sample submission time, eliminate repetitive test selection and specification entry, and improve efficiency for your customers.
Illustrative workflow; not an actual portal screenshot.
Flexible integration & customization
Your laboratory. Your workflows. Your integrations.
Your Laboratory Information Management System should connect with the tools your laboratory already relies on. LabTracker supports industry-standard integration technologies and tailored development to help information flow between laboratory operations, instruments, reporting systems, and business applications.
REST & JSON APIs
Connect web applications and services to exchange laboratory records and workflow data.
OData
Enable standards-based data access for compatible applications, reporting, and integrations.
ODBC, JDBC & SQL
Work with supported relational databases and business intelligence tools through established data interfaces.
Webhooks & automation
Support event-driven workflows and integrations that respond to changes in laboratory data.
Built for your unique requirements. Our team can evaluate custom connections for instruments, ERP and accounting systems, external databases, customer platforms, and specialized workflows. Specific integrations, availability, and implementation scope depend on your environment and deployment configuration.
Our experience · Since 2000
Built by laboratory scientists. For laboratory scientists.
More than 25 years of laboratory experience have shaped LabTracker's approach to software: start with how scientists and laboratory teams actually work, then make those workflows simpler, more consistent, and easier to manage.
A history grounded in real laboratories.
Since 2000, LabTracker has supported microbiology and analytical chemistry workflows for dietary supplement, cosmetics, personal care, and pharmaceutical laboratories. That experience shapes every part of the platform—from sample receipt and documentation to quality management, reporting, and client service.
- Designed around laboratory operations and quality systems
- From sample receipt through defensible reporting
- Adaptable to laboratory-specific methods and processes
- Connecting scientific and business workflows
Our philosophy
Your laboratory sets the workflow.
“Software should make laboratory work simpler, not more complicated.”
We believe software should support your methods, processes, and people — reducing friction for scientists while giving laboratory leaders better visibility and control.
Customer support
We're here to help your laboratory succeed.
Visit the LabTracker Support Portal to submit a support ticket, communicate with our team, and follow updates on your requests.
LabTracker Support Portal
One place for your support requests.
Sign in to create tickets, share details with our team, and review ticket progress.
Let's talk about your lab
Show us how your laboratory works.
Tell us about your sample flow, Electronic Laboratory Notebooks needs, API integrations, client portal, QuickSubmit workflows, reporting needs, and operational challenges. Let’s discuss how LabTracker can support the way your team actually works.
Request a Personal Demo →